Frequently asked questions - FAQ

• 180 kilometers from Zurich Airport
• 200 kilometers from Genève Airport
• 60 kilometers from Bern
• 70 kilometers from Lucerne

At Interlaken WEST station

5-8 minutes on foot, by bus no. 105 to stop: Jungfraublick, local bus no. 104 to stop: Hotel Regina or by taxi (approx. CHF 15.–)

Check-in: 15:00 – 21:00
Check-out: 10:30

If you arrive later than 21:00, please let us know in advance.

Our hotel is close to the congress center. It can be reached on foot in 5-8 minutes.

As a guest of our hotel, you can enjoy wellness amenities that are included in the price, even if they are not located directly in the hotel. Our hotel offers you access to the swimming pool and SPA area at the Bödelibad, which is around 15 minutes’ walk away, so you can experience wellness and relaxation as part of your stay at no extra cost.

See map under “Directions“. Free parking next to the house. For motorcycles or bicycles we can provide you with our garage.

Definitive reservations must be guaranteed by credit card (card number, expiry date, owner’s name).

A processing fee of CHF 60.00 per booking will be charged for cancellations/rebookings. For cancellations later than 7 days before arrival, a cancellation fee of 50% of the booking will be charged, for cancellations later than 5 days before arrival or in the event of early departure, we will charge you 100% of the agreed room rate for the duration or remaining duration of your stay.

We recommend that you take out travel insurance.

If you do not show up without canceling, we will charge you 1 – 3 nights, depending on the booking status and season. With your credit card we guarantee you the booked room until late at night, but you guarantee us your arrival.

2 bed, Grand Lit or multi-bed room, shower/WC, TV/radio, minibar, hairdryer.

Our house is over 100 years old, it has been continuously renovated – but unfortunately there is no elevator.

Fine bread, rolls, croissants, crispbread, rusks, muesli, cornflakes, cheese, cold cuts, jam, honey, orange juice, coffee, tea, milk, chocolate.

We can help you out at reception with spare sets such as toothbrushes, toothpaste, soap, shampoo, adapters etc.