Data protection declaration and consent (GDPR)

Responsibility

Hotel Derby
Jungfraustrasse 70
CH-3800 Interlaken, Switzerland

Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data includes all data that can personally identify you. For detailed information on data protection, please refer to our privacy policy listed below this text.
We process data in accordance with the Swiss Federal Data Protection Act (DSG) and the European General Data Protection Regulation (GDPR).

Data Collection on Our Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the contact details of the website operator in the imprint of this website.

How do we collect your data?
Your data is collected when you provide it to us. This can be data that you enter into a contact form, for example.

Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.

What do we use your data for?
Some of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right to obtain free information about the origin, recipient, and purpose of your stored personal data at any time. You also have the right to request the deletion of this data. For this purpose and for any further questions regarding data protection, you can always contact us. Furthermore, you have a right to lodge a complaint with the competent authorities.

Analysis Tools and Third-Party Tools

When you visit our website, your surfing behavior can be statistically evaluated. This is mainly done using cookies and analytical programs. The analysis of your surfing behavior is usually anonymous; your surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in this privacy policy.

General Information and Mandatory Information

Data Protection

We take the protection of your personal data very seriously. We treat your personal data strictly confidentially and in accordance with legal data protection regulations and this privacy policy.

When you use our website, various personal data is collected. Personal data is data that can personally identify you. This privacy policy explains what data we collect and for what purpose, as well as how and for what purpose this is done.

We would like to point out that data transmission over the internet (e.g., when communicating by e-mail) may have security vulnerabilities. A complete protection of the data against access by third parties is not possible.

Responsible Party

The responsible party for data processing on this website is:

Hotel Derby
Jungfraustrasse 70
CH-3800 Interlaken, Switzerland

Responsible Entity

The responsible entity is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Revocation of Your Consent for Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke consent that you have already given at any time. To do so, a informal notification by email to us is sufficient. The legality of data processing carried out before the revocation remains unaffected by the revocation.

Right to Data Portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible entity, this will only be done to the extent that it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If there is an obligation to send us your payment data (e.g. account number for direct debit authorization) after the conclusion of a fee-based contract, this data is required for payment processing.

Payment transactions via the usual means of payment (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

With encrypted communication, the payment data you transmit to us cannot be read by third parties.

Information, blocking, deletion

You have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, a right to correction, blocking or deletion of this data at any time within the framework of the applicable legal provisions. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of personal data.

Objection to advertising emails

We hereby object to the use of contact data published within the scope of the legal notice obligation to send unsolicited advertising and information material. The operators of the website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.

Data collection on our website

Cookies

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are necessary for the execution of the electronic communication process or for providing certain functions you desire (e.g., shopping cart function) are stored based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g., cookies for analyzing your browsing behavior) are stored, they are treated separately in this privacy policy.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files that your browser automatically transmits to us. These are:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. All you need to do is send us an informal email. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Newsletter

This website uses the services of dodeley® for sending newsletters. The provider is indual GmbH, Sebastiansplatz 4, PO Box 377, 3900 Brig.

dodeley® is a service that organizes and analyzes, among other things, the sending of newsletters. When you enter data for the purpose of subscribing to the newsletter (e.g., email address), this data is stored on dodeley® servers in Switzerland. If you do not want analysis by dodeley®, you must unsubscribe from the newsletter. We provide a corresponding link for this in every newsletter message. Privacy policy: https://www.dodeley.com/impressum?language=de

Processing of Data (Customer and Contract Data)

We collect, process, and use personal data only to the extent necessary for the establishment, content design, or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures. We only collect, process, and use personal data regarding the use of our internet pages (usage data) to the extent necessary to enable the user to use the service or to bill the user.

The customer data collected will be deleted after the order is completed or the business relationship is terminated. Legal retention periods remain unaffected.

Data Transmission upon Contract Conclusion

We transmit personal data to third parties only if this is necessary within the scope of the contract processing. Further transmission of the data does not occur. Your data will not be disclosed to third parties without your express consent.

The basis for data processing is Art. 6 para. 1 lit. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.

Social Media Plugins

We have integrated the social media buttons of the following companies on our website. You can recognize the plugins by their respective logos.

  • Facebook Inc. (1601 S. California Ave – Palo Alto – CA 94304 – USA)
  • TripAdvisor Inc. (400 1st Avenue, Needham, MA 02494 USA)
  • TrustYou (Agnes-Pockels-Bogen 1, 80992 Munich)
  • HolidayCheck Group AG (Neumarkter Str. 61, 80796 Munich, DE)

TripAdvisor

We use a social media plugin from TripAdvisor Inc., 400 1st Avenue, Needham, MA 02494 USA on our website. TripAdvisor collects reviews from its users about tourist offers and is an online company. These reviews are combined with booking recommendations. We use the TripAdvisor widget to present customer opinions about us in a neutral manner. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. TripAdvisor places a cookie on your computer as soon as you visit a page with the widget. TripAdvisor’s privacy policy: https://tripadvisor.mediaroom.com/CHDE-privacy-policy

TrustYou

This website uses the Trustscore Widget, an online reputation management tool, to display aggregated guest reviews for the accommodations offered on this page. The provider of the Trustscore Widget is TrustYou, Agnes-Pockels-Bogen 1, 80992 Munich. The use of the Trustscore Widget serves as an orientation aid for users when selecting suitable accommodations from our online offerings. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. For further information about the Trustscore Widget, please refer to TrustYou’s privacy policy: https://www.trustyou.com/wp-content/uploads/2018/05/2017-01-19-TY-Privacy-Policy.pdf

HolidayCheck

When using our online review option via Holidaycheck, personal data such as name, address, contact and communication data such as telephone number and email address may be collected. The responsible entity for processing is HolidayCheck Group AG, Neumarkter Str. 61, 80796 Munich, Germany. HolidayCheck collects and uses your personal data exclusively in accordance with the provisions of data protection law of the Federal Republic of Germany. Submitting a review is voluntary. Your data will only be collected, processed, and used for the purpose of reviewing transactions and will be deleted six months after the completion of the review process. Unless statutory retention requirements prevent it, HolidayCheck will also correct or delete this data at your request before that time. Please contact HolidayCheck directly for this purpose. You can find HolidayCheck’s privacy policy at: https://www.holidaycheckgroup.com/privacy/

Facebook Pixel, Custom Audiences, and Facebook Conversion

Within our online offering, due to our legitimate interests in analysis, optimization, and the economic operation of our online offering, we use the so-called “Facebook Pixel” of the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are located in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”).

Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

With the help of the Facebook pixel, Facebook is able to determine the visitors of our online offer as a target group for the display of ads (so-called “Facebook ads”). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called “custom audiences”). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of users and are not annoying. With the help of the Facebook pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called “conversion”).

The processing of data by Facebook is carried out within the framework of Facebook’s Data Usage Policy. Accordingly, you can find general information on displaying Facebook Ads in Facebook’s Data Usage Policy: https://www.facebook.com/policy.php. For specific information and details about the Facebook Pixel and how it works, please refer to Facebook’s Help Center: https://www.facebook.com/business/help/651294705016616.

You can opt out of the collection by the Facebook Pixel and the use of your data for displaying Facebook Ads. To adjust the types of ads you see on Facebook, you can visit Facebook’s dedicated page and follow the instructions for ad preferences: https://www.facebook.com/settings?tab=ads. These settings are platform-independent and apply to all devices, such as desktop computers or mobile devices.

You can also object to the use of cookies for audience measurement and advertising purposes through the Network Advertising Initiative’s opt-out page (http://optout.networkadvertising.org/) and additionally through the US website (http://www.aboutads.info/choices) or the European website (http://www.youronlinechoices.com/uk/your-ad-choices/).

Analysis Tools and Advertising

Google Analytics

This website uses features of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies.” These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its web offering and its advertising.

IP Anonymization
We have activated the IP anonymization function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website usage and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin
You can prevent the storage of cookies by adjusting your browser software settings; however, we would like to point out that in this case, you may not be able to use all the features of our website to their full extent. You can also prevent Google from collecting and processing the data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to Data Collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data on future visits to this website: Disable Google Analytics.

For more information on how user data is handled by Google Analytics, please refer to Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en.

Data Processing on Behalf of the Controller
We have concluded a contract for data processing on behalf of the controller with Google and fully comply with the strict requirements of Swiss and European data protection authorities when using Google Analytics.

Demographic Features in Google Analytics
This website uses the “demographic features” function of Google Analytics. This allows reports to be created that contain information about the age, gender, and interests of the site visitors. This data comes from Google’s interest-based advertising and visitor data from third-party providers. This data cannot be attributed to any specific individual. You can deactivate this function at any time through the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics, as described in the “Objection to Data Collection” section.

Plugins and Tools

Google Web Fonts

This site uses web fonts provided by Google for a consistent display of fonts. When you visit a page, your browser downloads the required web fonts into its cache to display text and fonts correctly.

For this purpose, the browser you are using must establish a connection to Google’s servers, which allows Google to be aware that our website has been accessed via your IP address. The use of Google Web Fonts serves the purpose of a consistent and appealing presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

If your browser does not support web fonts, a default font will be used on your computer.

For more information about Google Web Fonts, please visit https://developers.google.com/fonts/faq and the Google Privacy Policy: https://www.google.com/policies/privacy/.

Google Maps

This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the features of Google Maps, it is necessary to store your IP address. This information is typically transferred to and stored on a Google server in the USA. The provider of this site has no influence on this data transmission.

The use of Google Maps is for the purpose of an attractive presentation of our online offerings and easy location of the places we have specified on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

For more information on how user data is handled, please refer to Google’s Privacy Policy: https://www.google.com/intl/en/policies/privacy/.